The Jamaica Public Service Company Limited (JPS) is pointing to one trend that is expected to impact Jamaica in the near future, that of the advancement in electric vehicles (EVs),<\/p>\n
President & CEO of the Jamaica Public Service Company Limited (JPS) Emanuel DaRosa, said that the company is preparing for a shift in customers\u2019 behavior as more persons embrace EVs and, in 2019, will be installing EV charging stations at strategic locations across the island.<\/p>\n
The company is reporting that in addition to new disruptive technologies, the advancing \u2018green revolution\u2019 and changing customer behavior will continue to influence the Group\u2019s strategic direction.<\/p>\n
The company he said is planning to continue investing heavily in technology to improve overall operational performance and customer service delivery.<\/p>\n
This as the company is anticipating significant improvements in customer convenience and satisfaction, with more process automation and the deployment of more self-service options for their customers.<\/p>\n
JPS intends to be more targeted in the delivery of service to customers, through more granular customer segmentation and more precise knowledge of the needs of our various customer groups.<\/p>\n
This will enable the delivery of customized services and solutions, as we seek to empower our customers with options that satisfy their unique needs.<\/p>\n
JPS he said will continue to explore opportunities on the nonregulated side of the business, to add value to customers, business partners and shareholders.<\/p>\n
Source: http:\/\/businessuiteonline.com<\/p>\n","protected":false},"excerpt":{"rendered":"
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