SESSION 7

Abstract: Without customers, organizations would be pointless. It therefore follows that the customer experience (and concerns) should be central to […]

SESSION 6

Abstract: The imposition of Covid-19 restrictions has placed limitations on networking in large groups and social interaction in close proximity, […]

Plenary Session

These meetings are convened to allow CARILEC Utility Members to share their successes and challenges, whilst seeking valuable insight and […]

SESSION 4

Abstract: Our relationships and interactions have changed during the pandemic, including our experiences with individuals and brands. Utilities have been […]

SESSION 3

Abstract: Hurricane Elsa packed a severe punch to LUCELEC and its operations in Saint Lucia when it made landfall on […]

SESSION 2

Abstract: As we approach the end of 2021, one thing is clear: The personal brand is here to stay. You […]