Abstract: Without customers, organizations would be pointless. It therefore follows that the customer experience (and concerns) should be central to […]
Abstract: The imposition of Covid-19 restrictions has placed limitations on networking in large groups and social interaction in close proximity, […]
Abstract: To do their best work, people need to feel secure and safe in their workplace. Studies have shown that […]
These meetings are convened to allow CARILEC Utility Members to share their successes and challenges, whilst seeking valuable insight and […]
Abstract: Our relationships and interactions have changed during the pandemic, including our experiences with individuals and brands. Utilities have been […]
Abstract: Hurricane Elsa packed a severe punch to LUCELEC and its operations in Saint Lucia when it made landfall on […]
Abstract: As we approach the end of 2021, one thing is clear: The personal brand is here to stay. You […]