CARILEC Successfully Hosts Eight (8) Specialised Utility Update Sessions
Throughout the month of November 2020, CARILEC held a series of Specialised Utility Update Sessions which featured several Member Utilities, providing valuable information regarding key functional areas. The Sessions were held using the REMO Platform, a software program which facilitates virtual, conference style events. CARILEC Member Utilities were able to interact with each other, CARILEC Staff and CARILEC Associate and Affiliate members, in private, table-like and ‘presenter to audience’ settings.
The following Members Utilities participated in the Specialised Utility Update Sessions:
- Anguilla Electricity Company Limited (ANGLEC)
- Antigua Public Utilities Authority (APUA)
- Bahamas Power & Light Company (BPLCO)
- Belize Electricity Limited (BEL)
- British Virgin Islands Electricity Corporation (BVIEC)
- Dominica Electricity Services Limited (DOMLEC)
- Fortis TCI
- Grand Bahama Power Company Limited (GBPCO)
- Grenada Electricity Services Limited (GRENLEC)
- Jamaica Public Service Company (JPSCO)
- Lucia Electricity Services Limited (LUCELEC)
- Monserrat Utilities Limited (MUL)
- NV G.E.B.E
- Kitts Electricity Services Company (SKELEC)
- Trinidad & Tobago Electricity Services Commission (T&TEC)
- St. Vincent Electricity Services Limited (VINLEC)
CARILEC is pleased to report that the Update Sessions were highly successful, with Member Utilities fully engaged in discussions on the following key topics: Transmission & Distribution (T&D), Geographical Information Systems (GIS), Legal, Disaster Management, Human Resource (HR) Management, Occupational Health & Safety (OHS), Public Relations (PR) & Corporate Communications (CC) and Customer Service. Perhaps the most insightful information shared by Member Utilities, was the implications which the COVID-19 pandemic imparted their respective organisations; and most importantly, the measures and strategies implemented to navigate and neutralise those challenges.
It is quite comforting to know that despite the onset of COVID-19, Member Utilities are channeling numerous innovative and revolutionary solutions to maintain the integrity of their service to customers, while simultaneously ensuring that the health and safety of their employees is never compromised. At such a critical juncture, many Member Utilities have still managed to achieve progress in many key areas. These include, to name a few: improvements to transmission and distribution networks, regular maintenance of power plants, review and execution of disaster preparedness initiatives during the hurricane season and adapting essential customer services to accommodate virtual platforms amidst the COVID-19 pandemic.
CARILEC salutes all Member Utilities on a job well done in efficaciously traversing through unarguably, the most economically challenging year of the last decade. We remain committed to providing support to our Membership in the areas of capacity building, innovation and advocacy, networking, training and knowledge sharing and mutual assistance. CARILEC extends a heartfelt thank you to all its Members for their continued support of all our events and we look forward to delivering even greater membership value in 2021.
Source: CARILEC, 2020