JPS Closes Corporate Area Offices (East Parade and Ruthven Road) Due to Positive COVID case





September 4, 2020

The JPS customer service offices at East Parade and Ruthven Road, in the Corporate Area will be closed today September 4 until further notice, following the positive COVID-19 test result for an employee. The company has temporarily closed both offices for deep cleaning and sanitization.

Contact tracing is being expedited, and all team members who have been in close contact with the affected employee are being quarantined and tested, in line with the Ministry of Health & Wellness protocols.

JPS continues its ongoing programme of sanitization at all its offices, and encourages customers to continue using its online channels and 24-hour Customer Care Centre.  Customers can make contact via:

  • Webchat:
  • Social Media: @myjpsonline
  • Customer Care Centre: 888-225-5577 (Flow) / 888-935-5577

Contact Audrey Williams – 876-878-3651



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