JPS Improves Power Reliability by 30% – Fewer outages due to advanced technology

January 27, 2021

JPS is reporting an improvement in power reliability by 30% over the past 12 months.  This, as the frequency of unexpected power outages fell by roughly a third.  Over the period, January to December 2020, the frequency of unplanned outages fell from an average of 11 times to an average of 8 times per year.  There are however thousands of customers who very rarely experience unplanned outages.  The Company attributes this growing success in reliability to the increased use of smart grid technology; improved equipment management; and use of more scientific approaches to vegetation management along JPS lines.

The Company noted that while there was a reduction in the number of outages, the duration of some service interruptions were impacted by weather conditions, such as the lingering outer bands of Tropical Storms Laura, Eta and Zeta.  These carried prolonged wet conditions, landslides and flooding.

General maintenance activities throughout the year were also impacted due to the Covid-19 pandemic.  With more persons working and studying from home, the Company had to adjust its maintenance and repair schedules to accommodate the new needs of customers.  Notwithstanding these challenges, the Company was able to realize an overall improvement in reliability, due primarily to its investment in technology.  This has allowed for more automation and reduced need for human intervention.

“I am very encouraged that the investment in technology is helping to deliver an improved experience to our customers. In previous times, the challenges that we faced in 2020, would have led to significant and prolonged outages. Now, we’re able to respond in a more agile fashion to address our customers’ needs,” noted Senior Vice President of Energy Delivery, Blaine Jarrett.

JPS remains committed to ongoing innovation to serve customers even better in 2021.


Leave a reply