Press Release: CARILEC Successfully Hosts Three (3) Day Conference for Human Resource, Corporate Communications & Customer Service Professionals

Castries, Saint Lucia, April 27th, 2023: CARILEC successfully hosted its first event for 2023: the Human Resource, Corporate Communications and Customer Service (HRCCCS) Conference, held at the Hyatt Regency in Trinidad & Tobago from March 29th to 31st 2023. The conference brought together over fifty (50) human resource, corporate communications, and customer service professionals from eleven (11) member electric utilities, two (2) Independent Power Producers (IPPs), and one (1) Associate Member.  The event featured prominent speakers from each discipline, who delivered very interactive and engaging presentations on pertinent and trending topics, under the theme, “Putting People First: Compassionate Approaches to Human Resource Management (HRM), Corporate Communications and Customer Care”.

The conference also featured in-depth and solution-based discussions, extensive networking, comradery, and peer-to-peer knowledge sharing, all in one exciting and stimulating event. The conference’s line-up of speakers was nothing short of extraordinary, with each one bringing a wealth of experience and expertise to the stage.

Overall, the 2023 HRCCCS Conference was a resounding success and received great reviews from participants as reflected in the following feedback from delegates: “I was able to form many connections with colleagues from around the regional utility sector!  This was a great conference!” “The ‘Utility Best Practices & Lessons Learned’ session provided tremendous value.  It was reassuring to know that the challenges which I face as a professional are not unique.  I was able to walk away with many solutions, which I am excited to implement.”

CARILEC hopes to surpass expectations at next year’s conference and to continue to provide members and attendees with the highest level of event value and satisfaction.  Learn more about CARILEC’s upcoming events here:

For further information, contact:

Karen C. Piper

Assistant Manager, Communications & Disaster Management

Mobile Phone : +1 (758) 728 9212

Email : [email protected]


The Caribbean Electric Utility Service Corporation (CARILEC) is an association of energy solution providers and other stakeholders operating in the electricity industry in the Caribbean. CARILEC was established in 1989 with nine (9) members as part of an electric Utilities modernization project funded by USAID and implemented by NRECA under a five-year “Co-operative Agreement.” Currently, CARILEC comprises over one hundred members. This includes thirty-three (33) Full Members that are electric Utilities, and over eighty (80) Independent Power Producers (IPPs), Associate and Affiliate Members that are companies involved in some aspect of servicing the electric Utility business.

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