Plenary Session

These meetings are convened to allow CARILEC Utility Members to share their successes and challenges, whilst seeking valuable insight and […]

SESSION 4

Abstract: Our relationships and interactions have changed during the pandemic, including our experiences with individuals and brands. Utilities have been […]

SESSION 3

Abstract: Hurricane Elsa packed a severe punch to LUCELEC and its operations in Saint Lucia when it made landfall on […]

SESSION 2

Abstract: As we approach the end of 2021, one thing is clear: The personal brand is here to stay. You […]

SESSION 1

Panel Discussion Theme: Redesigning the Customer Experience: Nurturing the Workforce Theme Synopsis: The customer experience has evolved tremendously during the […]